Geunal Plastic Surgery Clinic (hereinafter referred to as “the Clinic”) values your personal information and complies with the Personal Information Protection Regulations under the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” as well as the “Personal Information Protection and Handling Policy” enacted by the Ministry of Information and Communication. Through this Privacy Policy, the Clinic informs you of the purpose of collecting and using the personal information you provide when submitting a consultation request, as well as the measures taken by the Clinic to protect your information.

1. Consent to the Collection, Use, and Provision of Personal Information

The Clinic provides a procedure allowing customers to choose whether to consent to the contents of this Privacy Policy. Any information provided by the customer will not be used for purposes other than those specified herein.

2. Personal Information Collected and Collection Methods

The Clinic collects the minimum necessary information required for consultation requests and service applications.

• Required information for event participation: Name, contact information, gender, age, inquiry details, etc.
• Information automatically generated and collected during service usage: IP address, date/time of participation, access path (referral medium), etc.

3. Purpose of Collecting and Using Personal Information

The Clinic collects and uses personal information for the following purposes:

• Execution of services (consultation response, administrative tasks)
• Providing personalized services to individual members
• Statistics related to service usage
• Information about new services and announcements

4. Retention and Use Period of Personal Information

Personal information collected with your consent will be retained and used for 3 years from the date of consent. After this period, it will be destroyed using technical methods that prevent record recovery. However, the following information will be retained for the period specified under applicable laws and regulations:

〈Retention under relevant laws〉

• Records related to contracts or withdrawal of contracts: 5 years
• Records related to payment and supply of goods/services: 5 years
• Records related to consumer complaints or dispute resolution: 3 years

5. Destruction Procedures and Methods of Personal Information

The Clinic destroys personal information without delay when its purpose of collection has been achieved or when the retention period has expired.

〈Destruction Procedure〉

Information submitted during consultation and service application will be temporarily stored according to internal policy and relevant legal requirements before being permanently destroyed. Unless required by law, such information will not be used for purposes other than storage.

〈Destruction Method〉

• Personal information printed on paper is shredded or incinerated.
• Personal information stored electronically is deleted using technical methods that prevent data recovery.

6. Accessing Personal Information

Customers may review their personal information submitted during consultation or service applications at any time. To request access, please contact the phone number provided at the bottom of the page, or contact the Personal Information Manager by mail, phone, or email. The Clinic will process your request without delay.

7. Withdrawal of Consent for Collection, Use, and Provision of Personal Information

Customers or their legal representatives may withdraw their consent to the collection, use, and provision of personal information at any time. To withdraw consent, please contact the phone number listed on the event page, or contact the Personal Information Manager by phone or email. The Clinic will immediately take necessary actions such as deleting the personal information.

8. Provision of Personal Information to Third Parties

① The Clinic processes personal information only within the scope specified in Article 2 (Purpose of Processing Personal Information). Personal information is provided to third parties only with the information subject’s consent or in cases permitted under Articles 17 and 18 of the Personal Information Protection Act.

② The Clinic provides personal information to third parties as follows:

1. Medigrow Co., Ltd.

9. Entrustment of Personal Information Processing

① The Clinic entrusts some personal information processing tasks to external specialized agencies to provide improved services and customer convenience.

② The Clinic manages entrusted agencies through contractual obligations to comply with personal information protection laws, maintain confidentiality, prohibit third-party sharing, ensure responsibility for incidents, and properly destroy or return personal information once processing ends.

10. Personal Information Manager & Complaints Handling

To protect your personal information and handle complaints, the Clinic has designated a Personal Information Manager and provides a channel for submitting inquiries or complaints. If you have any concerns or questions regarding your personal information, please contact the responsible personnel below. The Clinic will respond promptly and sincerely.

Customers may report any personal information protection-related issues occurring during service use to the Personal Information Manager or the relevant department. The Clinic will provide quick and sincere responses to all inquiries.

Privacy Policy Effective Date: July 1, 2025

This Terms of Use outlines the conditions, procedures, and other necessary matters regarding the services provided by Geunal Plastic Surgery Clinic (hereinafter referred to as “the Company”), in accordance with the Telecommunications Business Act and its Enforcement Decree.

Article 1 Purpose

① Geunal Plastic Surgery Clinic (http://www.geunal.com) Terms of Use (hereinafter referred to as “these Terms”) are established to define the rights, obligations, and responsibilities between the Member and the Clinic in relation to the use of internet-based services (hereinafter “Services”) provided by the Clinic.

Article 2 Definition of Member

A “Member” refers to an individual who accesses the website of Geunal Plastic Surgery Clinic, agrees to these Terms, completes online membership registration, and receives the services provided by the Clinic.

Article 3 Membership Registration

① Individuals who wish to become Members must fill out the membership form designated by the Clinic and submit an application by clicking the “Register” button.

② The Clinic will approve membership registration unless the applicant falls under any of the following cases:

• 1. If the applicant uses another person’s identity or information
• 2. If the applicant has previously lost membership eligibility under Article 6(2)
• 3. If the application contains false information, omissions, or errors
• 4. If registering the applicant is deemed to significantly hinder the Clinic’s operations

③ Membership registration is deemed complete once the Clinic’s approval reaches the applicant.

④ Members must promptly update their information if any changes occur.

Article 4 Provision and Changes of Services

① The Clinic provides Members with the following services:

• 1. Geunal Plastic Surgery Clinic newsletter service
• 2. Online consultation and reservation services
• 3. Dedicated online content and sections for Members
• 4. Other services provided in cooperation with partner companies

② The Clinic may change the contents or availability date of services and notify Members accordingly.

Article 5 Service Suspension

The Clinic may temporarily suspend services due to system maintenance, equipment replacement, malfunction, communication failure, or other operational reasons. Services may also be permanently discontinued if deemed necessary by the Clinic.

Article 6 Membership Withdrawal and Disqualification

① Members may request membership withdrawal at any time, and the Clinic will immediately process the deletion of their membership information.

② The Clinic may restrict, suspend, or revoke membership if the Member falls under any of the following situations:

• 1. Submitting false information during registration
• 2. Disrupting another user’s service use or stealing information
• 3. Engaging in activities that violate laws, these Terms, or public morals using the Clinic’s services

Article 7 Re-registration of Members

A former Member who has withdrawn under Article 6 may re-register by submitting a new application under Article 3.

Article 8 Protection of Personal Information

The Clinic will strive to protect Members’ personal information in accordance with applicable laws. Matters regarding personal information protection follow the relevant laws and the Clinic’s “Privacy Policy.”

Article 9 Obligations of the Clinic

① The Clinic will not engage in acts that violate laws or public morals and will strive to provide continuous and stable services as required by these Terms.

② The Clinic will establish security systems to ensure Members can safely use internet services, including protection of personal and credit information.

③ The Clinic will not send unsolicited commercial emails to Members.

Article 10 Member’s Responsibility for ID and Password

① Except where the Clinic is responsible under laws or its Privacy Policy, the Member is solely responsible for managing their ID and password.

② Members must not allow third parties to use their ID or password.

③ If a Member detects unauthorized use of their ID or password, they must immediately notify the Clinic and follow any guidance provided.

Article 11 Member Obligations

① Members must not engage in the following activities:

• 1. Registering or modifying information with false details
• 2. Altering information posted on the Clinic’s website
• 3. Infringing the rights of the Clinic, other Members, or third parties
• 4. Stealing another Member’s ID
• 5. Sending spam, obscene or violent messages, images, or any content against public order and morals
• 6. Posting or transmitting illegal content, including computer programs prohibited by law
• 7. Impersonating Clinic employees or system administrators
• 8. Uploading or distributing files containing viruses or harmful code
• 9. Stalking or harassing other Members
• 10. Collecting or disclosing other Members’ personal information without consent
• 11. Conducting commercial advertising or promotional activities using the Clinic’s services without authorization
• 12. Violating service-related regulations or policies

② Members who violate the above may be restricted, suspended, or disqualified under Article 6(2).

③ Members are liable for any damages caused to the Clinic or other Members due to their misconduct.

Article 12 Deletion of Public Posts

If a Member’s public posts fall under any of the following categories, the Clinic may delete them without prior notice and may limit or revoke the Member’s qualifications:

• 1. Defamation or slander against other Members or third parties
• 2. Posting content that violates public order or morals
• 3. Content associated with criminal activities
• 4. Content that infringes copyrights or other rights
• 5. Content that is clearly commercial or promotional
• 6. Content that violates applicable laws

Article 13 Intellectual Property Rights

① Copyrights and intellectual property rights for all content created by the Clinic belong to the Clinic.

② Members may not use, reproduce, distribute, publish, or transmit any information obtained through the Clinic’s services for commercial purposes without prior written consent.

Article 14 Amendments to the Terms

① The Clinic may amend these Terms within the scope permitted by relevant laws. Members who disagree with the revised Terms may withdraw their membership.

Article 15 Jurisdiction

Any disputes arising between the Clinic and Members regarding service use shall be submitted to a court of competent jurisdiction in the Republic of Korea in accordance with the Civil Procedure Act.

Supplementary Provisions

Effective Date: July 1, 2025